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Intersect Support Programs
Two support program options are available for Intersect software users.
These programs provide software updates, telephone support, continuing
training, and other services. In addition, a custom program can be tailored to individual users' needs.
Annual Support Program
The Annual Support Program (ASP) provides for periodic updates of Intersect
applications software as updates become available, as well as for automatic distribution
of updated or amend state Retention Schedules published by Intersect in applicable
states.
Custom Support and Development Program
Variations in the ASP can be configured at a user's request. In
addition, some users may request that software changes be made in one of the Intersect
software applications to suit a particular need. In such instances, Intersect
software specialists will review the user's needs and determine the feasibility of any
requested changes. A pricing estimate for such customization will then be prepared
for the user.
For more information on special support requests, or for on-site training,
contact Intersect Systems.
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